Returns

We aim to please but of course, returns happen. Head here to start your exchange or return. If you’d like to review our policies, let’s get started with the highlights below:

1. All Sun Shower curtains are exchange-only. Please consider purchasing a $5 swatch card to view the Sun Shower colors at home before purchasing. We will apply the $5 to your Sun Shower purchase. 

2. Please begin your exchange process within 15 days of receiving your item. Item needs to be unused and in original condition. We will provide the return and exchange shipping labels (U.S. only). 

3. For returns, please reach out to begin the process within 15 days of receiving the item. Make sure what you’re returning is in its original condition. No pet hair, stains or strong odors. Unfortunately if we receive your return and it is unsellable we’ll have to charge a $15 inspection/restocking fee. 

4. Package must be post-marked within 5 days of receiving the label from Quiet Town. We might have to charge a 10% restocking fee for items sent back later than 5 days. 

5. We do not refund the original shipping costs.

6. All orders placed between November 24th and December 24th are eligible for an extended return/exchange window till January 15th. Final Sale items are excluded. All Sun Shower curtains remain exchange only. 

7. All returns are the customer’s responsibility. Quiet Town is not responsible for packages lost or damaged in transit. 

8. All merchandise returned without consent from Quiet Town will be subject to a 10% restocking fee. 

If you're looking for more details, see our full policy here.