F. A. Q.
Can I use your shower curtains without a liner?
You can, but know that using our curtains without a liner requires special care in order to prevent mold and mildew. Canvas is naturally water-resistant which means that water will not leak onto your floor while showering, but it is not water repellent. If you chose to go this route make
sure to shake off excess water from the hem and pull the curtain to the outside of the tub to dry.
We recommend laundering every two weeks.
I have chrome hardware in my bathroom and your grommets are brass. Is this going
to look OK?
As a stylist I have always loved mixing silver and gold jewelry. When it came to defining Quiet Town's stand on grommet finishes we went with brass knowing it was a risk (most people have chrome hardware in the bathrooms) but we felt it was the most inspiring choice as designers. We hope to inspire you to take a risk and mix it up too. There is no right or wrong choice, it's merely a preference. That said, we would love to hear from you. Let us know if you are "into it" or not, because in the end we want you to be happy.
Do you make extra long length shower curtains?
For the time being we do not, but as we grow we would like to accommodate your specific needs. Let us know what lengths you are looking for and the color you prefer. We will keep a log of these requests and contact you when we are able to accommodate.
Do you ship internationally?
We are do ship internationally. If you are curious to know how much shipping will be, don't hesitate to email us at firstname.lastname@example.org to request a quote. It is important to know what you will be purchasing so we can estimate weight.
Why do you make your curtains in Brooklyn and your rugs in India? Why not make
everything in the USA?
We ask ourselves that every day. It would be so much easier if we could make
everything here. But the truth is that the rug artisans in India are incredibly
talented. And rather than ask an American rug company to make an Indian Kilim we
knew in our heart that India was where we needed to go. That said, we chose a
factory that is REACH certified and has amazing employee standards and practices.
So although we can’t visit, we know that they are doing a great job both with our
product and their artists
Do you accept returns or exchanges?
Yes! We will definitely take merchandise back. You will receive a full refund for
damaged or defective goods and a store credit if you decide you just don’t want to
keep something for personal reasons. All returns and exchanges must take place
within fifteen days of your purchase. Please return the goods with all tags attached
and in the same condition as it was shipped to you.
SHIPPING AND RETURNS
PRESS & PARTNERSHIP INQUIRES