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F. A. Q.

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Q

How do I clean my Sun Shower curtain? 

A

If you keep your sun shower curtain soap-scum and water-stain free, it will last you a really long time! Try this homemade concoction Michael and I came up with: Fill a spray bottle (find one with a wide straw so the solution can pass through) with 1/3 cup baking soda, 2 cups water, 2 TBSP white vinegar, 1/4 cup Castile soap. Use a scrub bush and place the curtain against a hard surface (like a shower wall or tub floor) to work in the solution. Rinse. You can also try your favorite natural surface cleaner. 

Q

Is there a "right" and "wrong" way to hang my Acadia S-hooks?

A

Yes, there is. We designed the hooks to hang from the smaller curve. This allows for enough of an opening for the hooks to pass along a standard 1" rod (a thinner rod is fine too). The larger curved end allows for movement as the curtain slides, and provides enough space for the curtain to sway without falling off the hook. 

Q

Can I use your shower curtains without a liner?

A

We recommend using a liner with our shower curtains. Canvas is naturally water-resistant which means that water will not leak onto your floor while showering, but it is not water repellent-- so mold will definitely grow over time. A liner will also make your Quiet Town curtain last a lot longer. We make an EVA (non-toxic vinyl) option called Sun Shower curtains using the same Turkish brass grommets and design details as our canvas style which work together seamlessly. 

Q

I have chrome hardware in my bathroom and your grommets are brass. Is this going
to look OK?

A

As a stylist I have always loved mixing silver and gold jewelry. When it came to defining Quiet Town's stand on grommet finishes we went with brass knowing it was a risk (most people have chrome hardware in the bathrooms) but we felt it was the most inspiring choice as designers. We hope to inspire you to take a risk and mix it up too. There is no right or wrong choice, it's merely a preference. That said, we would love to hear from you. Let us know if you are "into it" or not, because in the end we want you to be happy. 

Q

Do you make extra long length shower curtains?

A

We can make a curtain to your specifications. Just write to us at info@quiettownhome.com to enquire. 

Q

I live locally in Brooklyn. Can I pick my order up from your studio? Or is there a local pick up location? 

A

We are a part of a design collective called FOA Collective located at 89 Freeman St, Greenpoint Brooklyn. We try to keep our entire collection in stock, but just in case we recommend emailing us at info@quiettownhome.com to double-check what you want will be available at this location. 

Q

Do you ship internationally?

A

We are do ship internationally. If you are curious to know how much shipping will be, don't hesitate to email us at info@quiettownhome.com to request a quote. It is important to know what you will be purchasing so we can estimate weight. 

Q

Why do you make your curtains in Brooklyn and your rugs in India? Why not make
everything in the USA?

A

We ask ourselves that every day. It would be so much easier if we could make
everything here. But the truth is that the rug artisans in India are incredibly
talented. And rather than ask an American rug company to make an Indian Kilim we
knew in our heart that India was where we needed to go. That said, we chose a
factory that is REACH certified and has amazing employee standards and practices.
So although we can’t visit, we know that they are doing a great job both with our
product and their artists

Q

Do you accept returns or exchanges?

A

Yes!  Quiet Town will extend a complete refund if we hear from the customer within 14 days of receiving the goods. Customer must ship the products back on their own. Quiet Town will arrange for a store credit if the return is made between 15-30 days of the customer receiving the goods.  Customer is responsible for shipping back the goods to Quiet Town. If a customer receives damaged goods from Quiet Town please contact us within the aforementioned period and we will send a shipping label and arrange for a refund.  

CONTACT

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SHIPPING AND RETURNS

         info@quiettownhome.com          

WHOLESALE INQUIRIES

sales@quiettownhome.com

 PRESS & PARTNERSHIP INQUIRES

press@quiettownhome.com